Key metrics
Occupancy and RevPAR at the top of the screen.
Occupancy, ADR, RevPAR and revenue update as bookings come in. You see how the week is going without running a report.
Property management for hotels, motels and RV parks
Take bookings, drag stays between rooms and assign housekeeping from one browser tab. CICO keeps your OTAs in sync and posts every payment to the folio.
What do you rent out?
Pick everything you have. CICO puts it all on one calendar.
Rooms101102103104105106201202203204
RV padsA1A2A3A4A5A6A7A8B1B2B3B4B5B6
GlampingWagon 1Wagon 2Wagon 3Yurt
28 units, 3 kinds. One calendar, one rate table, one folio.
Live demo
Run a sample hotel in the real app.
Pick a job and CICO opens on that page at Seaside Inn, a sample hotel. Click anything you like. Nothing you do is saved.
First thing in the morning
Log in and today is already counted.
The dashboard counts arrivals, departures, in-house guests, stayovers, no-shows and unassigned rooms straight from your bookings. The first screen you see is the day's to-do list.
Inside CICO
Everything else the front desk touches.
Metrics, the forecast, rates, every property you run, the site map and your booking page. Each tile plays a recording of the app.
Forecasting
Know which weekends are filling up.
Switch between forecast ranges to see projected occupancy and booking pace. Raise the rate on the weekend that's filling, and line up extra housekeepers before you need them.
Rates
Change one rate and the calendar follows.
Group your units into room types and give each a nightly rate. Add seasonal changes and minimum stays on top. When you change a rate, every night it covers updates on the calendar.
Multi-property
One login for every property you run.
If you run a motel in town and a campground out by the lake, switch between them from one menu. Or roll them into one view and see both at once.
Every property type
Cabins, tent sites and covered wagons on the same map.
Run an RV park, a motel, or a property with some of each. When a guest asks for the site by the creek, pick it straight off the map, at one location or across several.
Page builder
Move sections around until the page looks right.
Pick a layout, add the blocks you want and drag them into order. The preview updates as you go, so you see what guests will see before you publish.
Revenue reports
Month-end is one click.
CICO works out ADR, RevPAR, occupancy and channel mix from every booking and lays them out in a report you can print or hand to your accountant. Need the raw numbers? Export them to CSV.
Website builder
Your rooms and rates, on a booking site you built yourself.
Pick a theme, add your rooms and rates, and publish. Guests book on your site, the reservation lands on your calendar, and CICO takes no commission.
Your own booking engine
Direct bookings keep the whole rate.
Add a booking page to the website you already have. Guests pick their dates and pay a deposit on the spot, and CICO takes no commission on any of it.
Add direct bookingyourproperty.com/book
NKNadia K.Tent site 9, 2 nightsBooked
TBTheo B.Tiny home 4, 4 nightsBooked
SLSara L.Canyon suite, 2 nightsBooked
And when they book on an OTA anyway
That's fine too. CICO connects to 150+ OTAs, sends your rates and availability out and pulls their bookings in, so the same room doesn't sell twice.
Booking.com
Expedia
Agoda
Airbnb
Google Hotels Rates Availability Bi-directional sync
CICO Payments
Charge the card when they book.
Take cards, digital wallets and tap-to-pay online, at the desk or out at the campsite. Every payment posts to the guest's folio and is matched to its payout, so there's nothing to reconcile at the end of the night.
Checkout on your booking page
Take a deposit when the guest books, online or at the counter.
Tap-to-pay on a phone
A staff phone works as a card reader at the gate, the dock or the campsite.
Automatic reconciliation
Each payout is matched to the reservation it came from, so nobody matches them by hand.
Deposits and no-show charges
Keep a card on file and charge a cancellation or damage fee from the reservation.
Payment captured Approved
$248.00
Reservation 17654, Jake Graves
RV site 29, 2 nights
VISAVisa ending 4242Deposit, captured at booking
CardsWalletsTap-to-payBank transfer
Runs on Stripe, Authorize.Net, CardPointe
Running on CICO
Hotels and RV parks from Moab to Sedona.
A hotel and an inn in Moab, a campground at Lake Powell that rents covered wagons, and RV parks in Cottonwood and Sedona all run their front desk on CICO.
Set it up before your next arrival.
The setup wizard takes you from your first property to room types, rates and your first room in one sitting. Then check in a guest.